This file is what their helpdesk support people get. It's very useful.
http://www.ucs.ed.ac.uk/usd/itlp/handbook1.doc
Google version: http://64.233.183.104/search?q=cache:AWMrFYUObxoJ:www.ucs.ed.ac.uk/usd/itlp/handbook1.doc+ssh+arran+site:ed.ac.uk&hl=en&ct=clnk&cd=1&gl=uk&client=firefox-a
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